One of our local RV dealerships, Greg’s RV, was having their annual open house this weekend, everything in the store is 20% off, so I thought I’d go over Saturday morning and see if I might be able to pick up a bargain or two. Four years ago, I bought our Hijacker Sliding Hitch there and they also gave me 20% off the installation price as well – heck of a deal!
Sagging furniture in the 2008 Cougar Trailer made by Keystone
As I was approaching Greg’s RV, I saw a guy handing out leaflets and when I slowed down to turn in he passed me one. I took a quick look, and it said “Before You Buy – check out this site”. I guessed that he had a real beef with Greg’s RV over something or other and after I got home and checked out his website, I saw that’s exactly what it was.
Screws pulled out of cabinet hinges
I don’t really know anymore about this story than what is shown on this guy’s website. All I can say is that I have dealt with Greg’s RV for 4 years and have always found them pleasant to deal with and any work done on my RV has always been to my complete satisfaction. Anyway, this guy bought a 2008 Cougar Model 268RIG Trailer by Keystone, at Greg’s RV and he claims it is literally falling apart. The pictures from his blog sure raise a lot of questions – especially if you might be considering buying one of Keystone’s products.
Poorly designed blinds too tight to sofa to open properly
On his website, he states: “there is mould throughout, water pipes leak, windows leak, all the furniture is coming apart. Cupboard doors are falling off due to screws being over torqued. There are paneling staples sticking out all over the trailer. The hot water tank has blown and leaks already. The material on the window valences is coming apart. The outside electrical plug is positioned over top of the hot water exhaust vent and melted an extension cord.” That’s quite a list and, if it’s all true, then he has a right to be pretty upset – outraged, in fact. I know I would be!
Staples plainly visible in woodwork and paneling
I saw something else on the website though, that I found kind of interesting. The buyer says “Although Greg's RV offered a new trailer, when it came time to deliver on his promise - he backed out of that deal and said if I did not want to do things his way I should sue him.” So, it looks like there is a lot more to this story than what is stated on his website. I’m sure Greg’s RV has another version of this whole sorry episode.
Mould present in several locations throughout the trailer
However, it does seem from these pictures at least, that the workmanship on this particular Keystone Trailer was not up to par. That’s what I found the most intriguing about all of this. How could a well established company like Keystone produce such a product? Or, is this somehow a case of an owner who willingly caused damage and trashed his unit? I don’t know, but if you are interested in a Keystone product, you might be advised to take a very close look at the workmanship, all fittings and see if any staples etc. are visible – before you buy.
Strange place to locate an electrical outlet – above heater
This is one instance where, like the guy on the radio says, I’d really like to know “…the rest of the story”. Anyway, I did ok at the open house as I picked up a few items and had a free coffee and a couple of Tim Horton’s donuts to boot – I didn’t notice anything wrong with them at all. Afterwards, I went home and put a coat of paint on our garage doors and quit work for the day.
I also thanked all “gods, past and present” that I never bought this particular trailer – no matter who’s at fault!
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